Our Terms & Privacy Policy.
Privacy & Payment Policy - Adventure Flight Ltd
At Adventure Flight Ltd, we value your trust. This policy outlines how we handle your personal data,
booking process, payments, and your rights as a customer.
Flexible Payment Options That Fit Your Journey
We understand that travel plans require flexibility. That's why we offer installment-based booking
options to make your journey more manageable. A simple deposit secures your seat, allowing you to
plan the rest at your convenience.
Seat Security & Fare Adjustments
Seats reserved with partial payments are held temporarily and are subject to full payment before
final ticket issuance.
Airfares are dynamic and may vary due to changes in:
- Airline taxes
- Fuel surcharges
- Limited seat availability
If there is any change in the fare, we will notify you before issuing the final ticket - ensuring complete
transparency and no hidden costs.
Deposit & Payment Policy
- All deposits made at the time of booking are strictly non-refundable.
- Failure to complete the full payment by the specified deadline will result in:
- Forfeiture of the deposit
- Cancellation of the booking without prior notice
We recommend timely payment to avoid any fare adjustments, cancellations, or lost seats.
Your Data, Your Trust - Our Commitment to Security
We take your privacy and payment security seriously. Here's how we protect your information:
- All card payments are processed through encrypted, bank-grade secure gateways
- We do not store full card numbers, CVV, or sensitive payment credentials
- We never share your personal data with third parties for commercial gain
- We are fully compliant with UK GDPR regulations
Who Can Make a Booking?
Only individuals aged 18 years or above can make bookings on our platform.
Bookings for passengers under 18 must be made by a legal guardian or responsible adult.
Why We Collect Your Data & How We Use It
We only collect essential data required to provide you with a seamless travel experience. This
includes:
- Full name, date of birth, and contact information
- Passport and travel document details (if required)
- Payment details (processed securely)
We use your data to:
- Confirm and process your bookings
- Send travel-related updates and confirmations
- Provide customer support and post-booking assistance
- Meet legal, tax, and audit obligations (e.g. HMRC)
- Prevent fraud and ensure platform security
- Conduct promotional marketing (e.g. via Google or Meta), in accordance with applicable laws
Data Retention
We retain your personal data for up to 2 years from your last transaction or interaction.
Data may be held longer only when required by law. After that, your data is permanently deleted
from our systems.
Legal Basis for Using Your Data
Our use of your data is based on one or more of the following legal grounds:
- Contractual obligation - to fulfil your booking
- Legal requirement - for financial and government compliance
- Legitimate interest - to improve services and protect against fraud
- Your consent - for optional marketing (only if you opt-in)
What We Never Do
- We never sell or rent your personal data
- We never store full debit or credit card details
- We never contact you without a clear reason or prior permission
